Contact

Emergency Contacts for Tenants

Please note that if a trades person is called and the fault is found to be tenant negligence the invoice will be fully charged to tenant.

 
 
Gold Coast
Electrician: Scott Gardner – 0409 076 064, Justin Vassallo – 0414 523 160
Plumber: Maintain Plumbing – 0412 830 531
Smoke Alarm: Smokesec Services – 0414 773 936, Smoke Alarm Solutions – 1300 852 301
Keys & Locks: All hours Lock smith – 0410 998 599, CG Locks 07 5661 5906
Neighbour complaints & disputes: Local Police – 000

 

Brisbane
Electrician: SJK Collective – Electrical, Aircondition, Plumbing – (07) 3870 9893
                     AJC Electrical Service Pty Ltd – (07) 3266 1888
Plumber: SJK Collective – Electrical, Aircondition, Plumbing – (07) 3870 9893
Smoke Alarm: Smoke Alarm Solutions – 1300 852 301, Smokesec Services – 0414 773 936
Keys & Locks: Rivercity Locksmiths – (07) 3278 1825
Neighbour complaints & disputes: Local Police – 000

 

Emergency repairs as stated by the RTA:
  • a burst water service or a serious water service leak
  • a blocked or broken lavatory service
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a failure or breakdown of the gas, electricity or water supply to the property
  • a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating
  • a fault or damage that makes the property unsafe or unsecure
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the property
  • a serious fault in a staircase, lift or other common area or premises that unduly inconveniences a resident in gaining access to, or using, the property

All other maintenance issues are classed as Routine and need to be forwarded to min.luo@vmrealty.com.au. All maintenance requests need to be in writing and with photos of the issue/ concern, if possible, for processing to commence. Your maintenance request with be attended to and prioritised according to urgency. A Property Manager will get back to you, normally via email, to update you on the progress of the maintenance request.

 
Office New Post Address: PO Box 1589 Runaway Bay QLD 4216

Contact

  • Mobile : 0451 088 1990451 088 199
  • Address : PO BOX 935
    Main Beach, QLD 4217

    Opening Hours
    Monday - Friday: 9:00am -5:00pm
    Saturday: 10:00am - 2:00pm
    Sunday: Closed

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